Privacy Policy

Proesque Ltd (“we”, “us”, “our”) provides website design, web development, and software services under the trading name honeybit.

- Company name: Proesque Ltd
- Location: London, United Kingdom
- Email: [email protected]
- Websites covered: honeybit.studio and all associated subdomains

We are the data controller for the personal data described in this policy.

2. What personal data we collect

We collect and process the following personal data:

a) Information you provide directly

• Name
• Email address
• Phone number
• Message content
• Booking details when you schedule a call with us

This data is collected via:

• Contact forms
• Calendar booking tools

If you use the cost per patient calculator on our report page and then request a website review, the figures you entered, meaning your advertising spend, visitor numbers and bookings, are stored alongside your contact details so we can prepare that review.

b) Payment information

When you purchase services from us, payments are processed securely via Stripe.

• We do not store or process card details on our servers
• Stripe processes payment data as an independent data controller
• We may receive transaction-related information such as payment status, amount, and billing details

c) Automatically collected data

When you visit our website, we may collect:

• IP address
• Device and browser information
• Pages visited and interactions
• Referring source

This data is collected via Plausible Analytics, which does not use cookies and does not track visitors across websites.

3. How we use your data

We use personal data to:

• Respond to enquiries and messages
• Schedule and manage calls and meetings
• Process payments and manage transactions
• Provide and manage our services
• Improve our website and user experience
• Maintain business records
• Comply with legal and regulatory obligations

We do not sell your data.

4. Legal basis for processing (GDPR)

We process personal data under the following lawful bases:

• Consent – when you submit a form or book a call
• Contract – when processing payments or delivering services
• Legitimate interests – to operate and improve our business
• Legal obligation – where required by law

5. Cookies & analytics

We use cookies only where they are needed for the site to work. We do not use cookies for advertising or for tracking you across other websites.

• A cookie is set when you unlock our gated report, so you do not have to enter your details again on your next visit.
• Our analytics provider, Plausible, does not set cookies and does not collect personal data.

You can control or disable cookies in your browser settings.

6. Third-party services

We use trusted third-party tools to operate our business. These may process personal data on our behalf:

• Plausible Analytics, website analytics, cookieless
• Google Workspace, email and document management
• Cal.com, scheduling and bookings
• Hostinger, website hosting
• HubSpot, CRM, communications and client management
• SMTP2GO, transactional email delivery
• Stripe, payment processing

Where required, appropriate data processing agreements and safeguards are in place.

7. Data storage & security

• Personal data is stored securely using reputable service providers
• Access is limited to authorised personnel only
• We use reasonable technical and organisational measures to protect personal data

We retain personal data only for as long as necessary to fulfil its purpose or meet legal requirements.

8. International data transfers

Some of our service providers may store or process data outside the UK or EU. Where applicable, international transfers are protected using recognised safeguards such as Standard Contractual Clauses (SCCs).

9. Your rights (UK & EU GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact [email protected].

You also have the right to complain to the UK Information Commissioner’s Office (ICO) or your local EU data protection authority.

10. Children’s data

Our services are not directed at children under 16, and we do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated date.

12. Contact us

If you have questions about this Privacy Policy or how your data is handled, contact [email protected].